Platform Continuity and Data-Export Policy

1. Rights exist beyond the platform

TitleShield does not create ownership merely by displaying a name or percentage. Rights arise from applicable law and executed transaction documents, corporate records, land records, court orders or other legally recognised instruments. An interruption or closure does not by itself transfer, cancel, vary or extinguish those rights.

2. TitleShield must not be the only record

Every entity should maintain independent, current copies of title and survey documents; executed agreements; statutory registers, filings and resolutions; bank and escrow records; professional reports; and beneficiary, transfer, exit and succession documents.

TitleShield may organise or mirror those records, but the responsible entity and its professional advisers remain their legal custodians unless a separate lawful arrangement states otherwise.

3. Data access and export

Before accepting live client records, TitleShield intends to document an export process. Where technically and legally available, exports may include PDF governance summaries, spreadsheet registers, uploaded documents in their available formats, and a structured handover index.

Exact formats, frequency, permissions and any fees will be stated in the client agreement and product documentation. This policy does not promise a feature that has not yet been activated.

4. Temporary interruption

TitleShield may be unavailable because of maintenance, security work, third-party failure, telecommunications disruption, force majeure or another operational event. Where reasonably possible, TitleShield will communicate material interruptions, protect stored records and restore service in a controlled manner.

Clients should not rely on continuous access for urgent legal deadlines, payment instructions or emergency decisions.

5. Security or legal restrictions

Access may be limited to protect records, investigate suspected fraud, comply with law, preserve evidence, resolve authority disputes or prevent unauthorised changes. Where lawful and safe, authorised users will be told the reason and next steps.

6. Orderly wind-down or shutdown

If a platform service permanently ends, the intended process is to:

1. give reasonable notice where circumstances permit;
2. limit new activity and use a controlled or read-only state where appropriate;
3. allow authorised users a reasonable opportunity to request available exports;
4. provide a handover route to the entity or its designated professional;
5. retain records only as required by law, contract, dispute preservation or compliance; and
6. securely delete or anonymise eligible data after the retention period.

Immediate action may be required if a court, regulator, security incident or insolvency process prevents ordinary notice.

7. Backups and recovery

Before live launch, TitleShield will define and test proportionate backup, access-control, restoration and incident-response procedures. Service terms will describe recovery expectations without claiming that any system is immune from loss, delay or cyberattack.

8. Client responsibilities

Clients must keep contact and authority information current, download agreed records, maintain independent legal and corporate files, protect login credentials and promptly report suspected unauthorised access.

9. Service transfer

A corporate reorganisation, technology-provider change or lawful platform transfer does not itself alter property interests. Any transfer of client data or service obligations must follow the contract, privacy requirements and professional advice.

This is a pre-launch operational policy. Recovery targets, retention schedules, data-protection procedures and exit obligations must be finalised and tested before live client data is onboarded.